Terms & Conditions & Privacy Policy

Ginisha (operating via coolworkspro.com) abides by all applicable international, federal, state, and local laws and regulations.

By placing an order with us, you confirm that:

You are legally allowed to own and receive the products in your jurisdiction.
You are purchasing for lawful purposes only and will not resell or supply the products in violation of any local laws.
You are a legal resident of the shipping address provided.
Any order may be voided if future legal restrictions apply in your jurisdiction.

It is your responsibility to understand and comply with the regulations that apply in your region.

We respect your privacy and are committed to protecting your personal information.

We collect and use customer data only for order processing, delivery, and customer service.
We will never sell or share your personal information with third parties, except as required to fulfill your order (e.g., shipping companies).
We may send you occasional emails about new products or promotions. You may unsubscribe at any time.

For questions regarding privacy, please contact us at: [email protected]

Ginisha ships products to customers worldwide.

Shipping methods include sea freight and express delivery.
Delivery times vary depending on destination and chosen shipping method.
Some shipments may be subject to customs inspections or import duties. Customers are responsible for providing necessary documents and paying any applicable taxes or duties.
The risk of loss and title for all merchandise pass to the customer once the order is delivered to the shipping carrier.

We stand behind the quality of our products.

All machines come with a limited 2-year warranty, covering defects in materials or workmanship (normal wear and tear excluded).
If an issue arises, please contact us directly. We will repair or replace defective items if necessary.
Warranty claims must be made through Ginisha. Costs for third-party repairs will not be reimbursed.

Because our machines are large, heavy, and shipped internationally, we ask customers to confirm their needs before placing an order.

Returns are not accepted for personal reasons (e.g., change of mind).
If the product has defects in workmanship or functionality, please provide a detailed description with pictures or video and contact us at [email protected] for a solution.
Missing or damaged parts must be reported promptly for replacement.

Coupons and discounts must be applied at the time of purchase. They cannot be applied retroactively.
We cannot issue refunds or credits for price changes after purchase.
For price match requests, please contact us with a valid screenshot or link to a competitor’s in-stock item before purchasing.

If you have any questions regarding these terms, privacy policy, or your order, please contact us:
📧 Email: [email protected]